privacy policy 

Privacy

From 25 May 2018, new data protection laws are being introduced called GDPR,

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information

This privacy notice tells you how we, A & S Alarms, will collect and use your personal data, to allow us to contact you, by post, phone, text or e mail regarding your alarm system. We protect all data we hold about your, and keep it confidential. We will not use or share your information with anyone, expect as described in this policy .

Why does  A & S Alarms need to collect and store personal data?

In order for us to provide you with products and services we need to collect personal data for correspondence and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will A & S Alarms share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to A & S Alarms,  in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on our behalf.

How long will A & S Alarms use the personal data it collects about me?

A & S Alarms will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary.  A & S Alarms is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by industry standards, British standards and our legal obligations.

What we use it for

Contact you as part of the service we provide

Ensure we are speaking to yourself or an authorised user of your alarm system 

Process any new information from you 

Liase with the SSAIB, Devon and Cornwall Police and monitoring station if applicable, please see individual webb sites, if you widh to view their privacy policy. 

Manage our business, including for accounting and auditing purposes. 

Deal with legal issues, involving you, us and out partners. Comply with our regulatory and legal obligations.

Under what circumstances will A & S Alarms contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

Can I find out the personal data that the organization holds about me?

A & S Alarms at your request can confirm what information we hold about you and how it is processed. If A & S Alarms does hold personal data about you, requests will be handled within regulatory timescales.

What forms of ID will I need to provide in order to access this?

A & S Alarms accepts the following forms of ID when information on your personal data is requested: Passport, driving license, birth certificate or bank statement or utility bills.

Changes to A & S Privacy policy

If we change our privacy policy in the future, we will update the privacy policy on-line on the web site, to enable you to view the updated policy.

Contact details of the Data Protection Officer

Contact Name                       Mrs Margaret Alker

25 Rothbury Gardens

Thornbury

Plymouth

Devon PL6 8TU

United Kingdom

Email                                       aandsalarms@aol.com or info@aandsalarms.com

Tel no+441752 700284    Mobile +447831 654576